Privacy Policy
This Privacy Policy describes how Brooquet.shop handles personal information that we collect through our digital properties that link to this Privacy Policy, including our website (www.brooquet.shop), and other activities as described in this Privacy Policy.
We highly value your privacy. This privacy policy is intended to inform you about how we collect, use, and process your personal information.
Who we are
Our website address is: https://www.brooquet.shop
What personal data we collect and why we collect it
We may collect personal information that you provide to us, such as your name, email address, contact number, etc., in order to provide you with relevant services or respond to your inquiries and requests.
We may also collect information about your visits and usage of our website through the use of cookies and similar technologies. This information may include your IP address, browser type, visit time, and date, etc.
Information that you provide
When you create an account, place an order at checkout, contact us directly, or otherwise use the Service, you may provide some or all of the following information:
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Account and Profile. In order to create and manage your Brooquet account, we may collect your mobile phone number or email address as the login credentials for your account. If you choose to sign up or login in via external third-party services, such as Facebook or Google, you agree we may collect your profile photo, username, and email address associated with the relevant third-party service provider.
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Purchases. In order to complete transactions and fulfill orders, we collect data related to your order on the Service (e.g. transaction history), payment information required to complete the transaction (e.g. payment card number or other third-party payment information required for payment), your shipping address (e.g. city, state, country of residence, postal code), and recipient contact information (e.g. name, mobile phone number).
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Customer Support Activity. When you communicate with our customer service team through customer support functions, social media, or any other means, we will collect your communication history with us as an ongoing effort to improve customer service and support.
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User-generated Content. Such as profile pictures, photos, images, videos, audio, comments, questions, messages, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata.
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Promotion and Event Participation. We collect information that you actively share when you participate in a contest, promotion, or survey, such as contact information provided when you enter a sweepstakes, contest, or giveaway through the Service. We do this to notify you of a win, to verify your identity, and/or to send you a prize. In some cases, we may require additional information as part of the participation process, such as your desired prize selection. Such sweepstakes and contests are voluntary. We recommend that you read the rules and other relevant information for each sweepstake and contest that you enter. In addition, we collect information about your preferences for receiving marketing communications from us as well as your interactions with them.
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Other data not explicitly listed here. We will use other data that you provide as described in this Privacy Policy or for any other purpose disclosed to you at the time we collect your information.
Information from third-party sources
We may combine the personal information that we receive from you with personal information that we obtain from other third-party sources, such as:
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Data providers. Such as information services and data licensors that provide demographic and other information, which among other purposes help us detect fraud.
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Our affiliate partners. Such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.
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Marketing partners. Such as joint marketing partners and event co-sponsors.
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U.S. public sources. Such as government agencies, public records, and other publicly available sources.
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Other Third-Party Services: We may obtain your information from other third-party services, such as:
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Social media services – from which we may collect information including your username, profile picture, and email address associated with the relevant third-party service provider, if you choose to register or log in on the Service using said third-party service.
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Logistics service providers – to effectively complete order fulfillment, we will obtain your logistics information from logistics providers, such as delivery progress and delivery address.
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Information collected automatically
To enhance your experience with our services and support the other purposes for which we collect personal information, we, our service providers, and our business partners may automatically record information about you, your computer, or mobile device and your interactions with the Service, our communications, and other online services over time, such as:
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Device Data: We collect certain information about the device you use to access the Service, such as device model, operating system information, language settings, unique identifiers (including identifiers used for advertising purposes).
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Service Usage Information: We collect information about your interactions with the Service, including the pages you view, the duration on a page, the source from which you arrived at the page, your interactions with the page, whether you opened our emails, and whether you clicked the links within our emails.
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Location Data: We collect your approximate location data (e.g. IP address).
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How and Why We Use Your Information
We use the personal information that we collect for various purposes, including to develop, improve, support, and provide the Service, allowing you to use its features while fulfilling and enforcing our Terms of Use. We may use your personal information for the following purposes:
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Create and maintain your account. We use your personal information to create and maintain your user profile on the Service, enable the Service’s account security features (e.g. sending security codes via email or SMS).
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Orders and delivery of products and services. We use your personal information to receive and process orders, deliver products and services, process payments, and communicate with you regarding orders, products and services, and promotional offers.
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Improve and optimize services and troubleshooting. We use your personal information to optimize features, analyze performance metrics, fix errors, and improve the Service and our business. As part of these activities, we may create aggregated or otherwise deidentified data based on the personal information we collect.
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Deidentified information. We may deidentify your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you, and we may use such deidentified information for any purpose. To the extent we possess or process any deidentified information, we will maintain and use such information in deidentified form and not attempt to re-identify the information, except solely for the purpose of determining whether our deidentification process satisfies legal requirements.
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Personalize your experience. We use your personal information to recommend features, products, and services that may be of interest to you. Personal information will also be used to determine your preferences and personalize your experience with the Service.
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Communicate with you and provide customer support. We use your personal information to communicate with you (e.g. announcements, updates, security alerts, support, and administrative messages) and provide customer support for your requests, questions, and feedback.
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Sweepstakes, contests, and other promotions and events. We may use your user profile picture and account information to identify you in related promotions and events, and facilitate your invitations to friends who you want to invite to join the Service.
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Marketing. We and our service providers may collect and use your personal information for marketing purposes. We may send you direct marketing communications and abandoned cart reminders (enabled as described via the use of cookies that we collect). You may opt out of our marketing communications or abandoned cart reminders as described in the “Your Controls and Choices” section below.
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Fraud prevention and security. We use your personal information to prevent, detect, investigate, and respond to fraud, unauthorized access to or use of the Service, violations of the Terms of Use and Policies, or other misconduct.
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Compliance and legal obligations: We may use your personal information for compliance purposes and to comply with the U.S. law, including any applicable laws, lawful requests, and legal processes (e.g. responding to subpoenas or requests from U.S. government authorities); to protect our, yours, and other users’ rights, privacy, safety, or property (including introducing and defending legal claims); audit internal processes to ensure compliance with U.S. legal and contractual requirements and our internal policies; enforce the terms and conditions that govern the Service; prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activities, including cyberattacks and identity theft.
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Legal claims based on your consent. In some cases, we may specifically ask for your consent to collect, use, or share your personal information, where required by U.S. law.
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Cookies and similar technologies for technical operations, performance enhancement, advertising, analytics, etc.
Who we share your data with
At Brooquet, we care deeply about privacy. Brooquet does not “sell” personal information in the traditional sense. We may share your personal information with the following parties for the purpose of providing you with better services, providing you with personalized advertising and marketing communications, protecting your rights, and/or complying with local legal requirements:
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Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, order fulfillment and delivery, marketing, consumer research and website analytics). These third-party service providers have only access to personal information needed to perform their functions and services, but shall not use such information for other purposes.
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Payment processors. Any payment card information you use to make a purchase on the Service is collected and processed by our payment processors.
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Third parties designated by you. We may share your personal data with third parties where you have instructed us or provided your consent to do so. We may share the personal information required for the services you request with third parties designated by you. Please be aware that when you use third-party sites or services, their own terms and privacy policies will govern your use of those sites or services.
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Business and marketing partners. Third parties with whom we co-sponsor events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you.
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Merchandise Partners/Other Users.We may share with the merchandise partners the product reviews you leave, the return or refund reasons you request a return or refund, and customization information for customized / personalized items. Additionally, when you make a purchase, we may also share your recipient contact information (such as the name and address) as well as your order information with the merchandise partner to fulfill your order. The merchandise partner will not receive your payment information.
Please note that, in using our Services, you may share personal information to others; for example, when other users view items on Brooquet, they may see item reviews you left. They will not see your profile photo and name if you hide your profile photo and name when leaving reviews.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy, posting it on the Service or providing any notice required by applicable laws. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). We recommend that you review the Privacy Policy each time you visit our Service to stay informed of our privacy practices.
Contact Us
If you have any questions or comments about our Privacy Policy or the terms mentioned, you may contact us at any time: